SHIPPING POLICY
A legal disclaimer
At MCM Graphics, we strive to ensure that your orders are processed and shipped in a timely manner. However, please note that delivery times may vary based on factors beyond our control, such as carrier delays or unforeseen circumstances. We are not responsible for any delays or damages incurred during transit. In the event of a lost or damaged package, please contact the shipping carrier directly to file a claim. MCM Graphics is not liable for any shipping-related issues once the package has been handed over to the carrier. By placing an order with us, you agree to these terms and conditions regarding shipping and delivery.
Shipping Policy - the basics
At MCM Graphics, we strive to ensure that your orders are delivered promptly and securely. Here’s an overview of our shipping policy:
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Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
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Shipping Methods: We offer a variety of shipping options to meet your needs, including standard, expedited, and overnight shipping. Shipping times and costs will vary based on the selected method and your location.
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Shipping Costs: Shipping costs are calculated based on the weight of the order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
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Delivery Time: Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
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Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
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International Shipping: We offer international shipping to select countries. Please be aware that international shipments may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient.
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Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
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Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.
Shipping Policy
At MCM Graphics, we strive to ensure a smooth and efficient shipping process for all our customers. Below are the details of our shipping policy:
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Processing Time: Orders are processed within 2-3 business days. Custom orders may require additional processing time, depending on the complexity and volume of the order.
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Shipping Methods and Costs: We offer various shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the size, weight, and destination of your order, and will be displayed at checkout.
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Delivery Times: Estimated delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 5-7 business days, while expedited and express shipping options are faster. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions and carrier delays.
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International Shipping: We ship worldwide! International shipping costs and delivery times vary based on the destination. Please be aware that customs duties, taxes, and other fees may apply for international orders and are the responsibility of the customer.
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Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment and estimated delivery date.
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Shipping Address: Please ensure that the shipping address provided is accurate and complete. MCM Graphics is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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Damaged or Lost Packages: If your order arrives damaged or is lost during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as necessary.
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Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.
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Contact Us: If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is here to assist you and ensure a positive shopping experience.
Thank you for choosing MCM Graphics. We appreciate your business and look forward to serving you.